PRIVACY POLICY 

At Thicc Cookies brand of VGB Ventures Pvt. ltd, we care about your data almost as much as we care about gooey centers. Here’s how we collect, use, and protect your info — no shady stuff, just sweet transparency.

 

1. What We Collect

When you browse or shop on our site, we may collect:Personal Info: Name, email, shipping address, phone number, payment details (only securely through our payment providers).Device Info: IP address, browser type, cookies, pages viewed — basic stuff to help us improve your experience.Order Info: What you buy, when you buy it, and how often you come back for more (we love that for you).

 

2. How We Use It

We use your data to:Process and ship your ordersSend you updates, tracking info, and cookie drop alerts

Improve the site (like fixing bugs or speeding things up)Run marketing campaigns (with your consent, obvs)No spam, no selling your info to weird third parties. Ever.

 

3. Cookies (the digital kind)

We use cookies (not the edible ones, unfortunately) to remember your preferences, track usage, and make your shopping smoother. You can disable them in your browser settings, but it might make your experience a little less sweet

.4. Third-Party Services

 

We work with Shopify, payment gateways (like Razorpay/Stripe), and marketing tools (like Klaviyo, Google Analytics, or Meta Ads). They may collect or process data as part of their services. We only use trusted platforms that respect privacy.

5. Data Security

We take your privacy seriously and use secure systems to protect your data. No handwritten ledgers or floppy disks here.